{"id":12,"date":"2024-04-18T09:31:31","date_gmt":"2024-04-18T09:31:31","guid":{"rendered":"https:\/\/elite.rataserver.ca\/?page_id=12"},"modified":"2025-09-27T22:50:56","modified_gmt":"2025-09-27T22:50:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/elite.rataserver.ca\/?page_id=12","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;37&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;10%&#8221; bottom_padding=&#8221;400&#8243; top_padding_tablet=&#8221;120&#8243; bottom_padding_tablet=&#8221;160&#8243; top_padding_phone=&#8221;100&#8243; bottom_padding_phone=&#8221;140&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; color_overlay=&#8221;#000000&#8243; overlay_strength=&#8221;0.5&#8243; gradient_direction=&#8221;left_to_right&#8221; enable_shape_divider=&#8221;true&#8221; shape_divider_color=&#8221;#ffffff&#8221; shape_divider_position=&#8221;bottom&#8221; shape_divider_height=&#8221;350&#8243; shape_divider_height_tablet=&#8221;250&#8243; shape_divider_height_phone=&#8221;250&#8243; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;triangle&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h1>FAQ<\/h1>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;5%&#8221; bottom_padding_tablet=&#8221;50&#8243; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1741460572470{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2 style=\"text-align: center;\">Frequently Asked Questions<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;I submitted my order, but I haven\u2019t received a confirmation. What should I do?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Sometimes, our emails might end up in your promotions or spam folders by default. To make sure you receive your order confirmation, we recommend checking these folders. If you\u2019re still unable to find it, feel free to reach out to us at <a class=\"PrimaryLink HighlightSol HighlightSol--core LinkBase\" href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noreferrer noopener\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How long will it take for my order to arrive?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]At EliteBiogenix.com, we are committed to providing fast and efficient service, processing and shipping orders five days a week (excluding weekends and national holidays). Orders are shipped within 24 to 48 hours after payment is received.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I check the current status of my order?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Once your order is placed and payment is confirmed, you\u2019ll receive an email with a tracking number for your shipment. This email will be sent to the address you provided during checkout. Be sure to check your inbox, including spam and promotion folders, for this information. To monitor your order\u2019s progress, simply click the tracking link in the email. If you have any questions about our shipping policies, don\u2019t hesitate to contact us at <a href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noreferrer noopener\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is your policy on refunds and returns?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We do not offer Refunds or accept returns. If a customer initiates a chargeback without prior approval from EliteBiogenix.com, their information will be forwarded to a collections agency for further action.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are you able to ship to PO Boxes?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes we can have packages shipped to PO Boxes[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What countries do you ship too?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We only ship within the United States. Subscribe to our newsletter to keep informed about any changes to this policy in the future.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is a signature required at the time of delivery?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You will be required to sign for any packages sent with a total value of $500 or more[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I modify my order once placed?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you are wanting to make changes to a current order that has been submitted for processing with us, please contact our support team at\u00a0<a href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noopener\">info@elite.rataserver.ca<\/a>. Once an order has shipped, changes cannot be made. If you provided us with an incorrect address and the order has already shipped, the customers bares all liability for lost packages.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I stay informed about available discount codes and promotions?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Subscribe to our newsletter to stay informed of the latest news and receive exclusive discount coupons.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What methods of payment are available?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We accept Venmo, Zelle, E-check, Chime, Walmart to Walmart money transfers, and Cryptocurrency (via Coinbase Merchant).[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are Your Research Products Legal To Purchase?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, they are legal because they are intended solely for research purposes. These products are not approved by the FDA for treating any medical conditions and strictly prohibited for use with human or animal consumption.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What uses are your Research Products for, and at what dosages should I use them at?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]The research products listed on our website are not FDA-approved and are exclusively designed for research purposes ONLY. They are not meant for human or animal consumption under any circumstances. As a result, we do not offer advice on dosages or usage, as such discussions violate Federal Laws. To ensure our business remains compliant, we adhere strictly to these regulations. Any questions related to this topic will not be addressed.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What steps do you take to ensure the quality and purity of your products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We carefully select the highest-quality raw materials and ensure every batch undergoes rigorous quality testing through MZ Biolabs prior to being cleared for distribution. [\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I measure my liquid research products that I purchased?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]All liquid research products come with a 1ml dropper which is part of the screw on cap of the bottle of all liquid research products.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are the best practices to store my research products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Most of our research Liquids should be stored at room temperature in away from sun or heat sources. RU-58841 should be stored in a refrigerator. All Research Peptides should be stored in a refrigerator once they are reconstituted.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the shelf life of my product?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]To maintain the highest quality of your research products, we recommend that you use them for research no longer than 2 years after you purchased them.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are your liquid Research Products suspended in?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We use a USP PEG formula for all research products, excluding RU-58841. We use K&amp;B solution for our RU-58841 8% 60ml.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I receive customer support if I have other questions not on your FAQ page?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]For any inquiries not answered on this page, please don\u2019t hesitate to email us at\u00a0<a class=\"PrimaryLink HighlightSol HighlightSol--core LinkBase\" href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noreferrer noopener\">info@elite.rataserver.ca<\/a> or use our contact page <a class=\"PrimaryLink HighlightSol HighlightSol--core LinkBase\" href=\"https:\/\/elite.rataserver.ca\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/elite.rataserver.ca\/contact\/<\/a>[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; 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title=&#8221;Payment Question&#8221; id=&#8221;1757947163943-4&#8243; tab_id=&#8221;1757947163944-0&#8243;] [\/page_link][page_link link_url=&#8221;#shipping&#8221; title=&#8221;Shipping Question&#8221; id=&#8221;1757947163950-10&#8243; tab_id=&#8221;1757947163951-9&#8243;] [\/page_link][page_link link_url=&#8221;#product&#8221; title=&#8221;Product Question&#8221; id=&#8221;1757947163966-4&#8243; tab_id=&#8221;1757947163967-4&#8243;] [\/page_link][\/page_submenu][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;5%&#8221; bottom_padding_tablet=&#8221;50&#8243; bottom_padding_phone=&#8221;40&#8243; top_margin=&#8221;-90&#8243; top_margin_tablet=&#8221;0&#8243; top_margin_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; 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column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372790102{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Payments &amp; Coupons<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I stay informed about available discount codes and promotions?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Subscribe to our newsletter to stay informed of the latest news and receive exclusive discount coupons.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What methods of payment are available?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We accept Venmo, Zelle, E-check, Chime, Walmart to Walmart money transfers, and Cryptocurrency (via Coinbase Merchant).[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is your policy on refunds and returns?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We do not offer Refunds or accept returns. If a customer initiates a chargeback without prior approval from EliteBiogenix.com, their information will be forwarded to a collections agency for further action.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I qualify for free shipping?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]All orders $99 and up will receive free shipping[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;5%&#8221; bottom_padding_tablet=&#8221;50&#8243; bottom_padding_phone=&#8221;40&#8243; top_margin=&#8221;-90&#8243; top_margin_tablet=&#8221;0&#8243; top_margin_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;general&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372790102{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Payments &amp; Coupons<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I stay informed about available discount codes and promotions?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Subscribe to our newsletter to stay informed of the latest news and receive exclusive discount coupons.<br \/>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What payment methods do you take?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We accept Credit Cards, E-check, Zelle, and Cryptocurrency (Bitcoin &amp; Ethereum) through our website.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Why did my credit card payment fail?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Common reasons for credit card failure: Billing address OR phone number do not match the card on file, bank is set to block international transactions, purchase timed out after 15 minutes, or card has previously been flagged. Some browsers and VPN\u2019s may interfere with purchases so if all of your information is correct please try again from a different browser or device.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can you use a gift card, or prepaid card to make a purchase?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We regret to inform you that we cannot accept gift cards or prepaid cards as forms of payment due to the difficulty of verifying the age of the purchaser.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Where is my order confirmation (cryptocurrency)?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you have not received an order confirmation after paying with cryptocurrency, please reach out to us at\u00a0info@elitebiogenics.com\u00a0and include: Name, Order ID, items ordered, and your blockchain confirmation.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f4f4f4&#8243; bg_image=&#8221;77&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;50&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;50&#8243; top_padding_phone=&#8221;40&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;payment&#8221; disable_element=&#8221;yes&#8221; color_overlay=&#8221;#f4f4f4&#8243; overlay_strength=&#8221;0.95&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372913466{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Quality &amp; Legality<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What steps do you take to ensure the quality and purity of your products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We carefully select the highest-quality raw materials and ensure every batch undergoes rigorous quality testing through MZ Biolabs prior to being cleared for distribution. [\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are Your Research Products Legal To Purchase?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes, they are legal because they are intended solely for research purposes. These products are not approved by the FDA for treating any medical conditions and strictly prohibited for use with human or animal consumption.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What uses are your Research Products for, and at what dosages should I use them at?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]The research products listed on our website are not FDA-approved and are exclusively designed for research purposes ONLY. They are not meant for human or animal consumption under any circumstances. As a result, we do not offer advice on dosages or usage, as such discussions violate Federal Laws. To ensure our business remains compliant, we adhere strictly to these regulations. Any questions related to this topic will not be addressed.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are your liquid Research Products suspended in?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We use a USP PEG formula for all research products, excluding RU-58841. We use K&amp;B solution for our RU-58841 8% 60ml.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f4f4f4&#8243; bg_image=&#8221;77&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;50&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;50&#8243; top_padding_phone=&#8221;40&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;payment&#8221; disable_element=&#8221;yes&#8221; color_overlay=&#8221;#f4f4f4&#8243; overlay_strength=&#8221;0.95&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372913466{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Quality &amp; Legality<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are SARMs &amp; Peptides Legal?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes. SARMs &amp; Peptides are research chemicals. They are legal to purchase for research only. They are not FDA approved to treat any kind of condition. SARMs &amp; Peptides are NOT dietary or sports supplements.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do you verify the quality and purity of your products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We\u2019re meticulous about choosing only the finest raw materials during our selection process, with each batch going through stringent purity testing with Janoshik HPLC testing services before it\u2019s prepared for distribution.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How are you able to offer such competitive prices?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Our prices are based on operational costs plus a small margin that allows us to invest in the development of new products. Our leverage is volume and industry experience. We purchase materials in bulk to take advantage of economies of scale in manufacturing and quality control.<\/p>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;50&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;50&#8243; top_padding_phone=&#8221;40&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;shipping&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372982318{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Storage &amp; Product Information<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;I submitted my order, but I haven\u2019t received a confirmation. What should I do?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Sometimes, our emails might end up in your promotions or spam folders by default. To make sure you receive your order confirmation, we recommend checking these folders. If you\u2019re still unable to find it, feel free to reach out to us at <a href=\"mailto:info@elite.rataserver.ca\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How long will it take for my order to arrive?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]At EliteBiogenix.com, we are committed to providing fast and efficient service, processing and shipping orders five days a week (excluding weekends and national holidays). Orders are shipped within 24 to 48 hours after payment is received.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I check the current status of my order?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Once your order is placed and payment is confirmed, you\u2019ll receive an email with a tracking number for your shipment. This email will be sent to the address you provided during checkout. Be sure to check your inbox, including spam and promotion folders, for this information. To monitor your order\u2019s progress, simply click the tracking link in the email. If you have any questions about our shipping policies, don\u2019t hesitate to contact us at <a href=\"mailto:info@elite.rataserver.ca\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I modify my order once placed?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you are wanting to make changes to a current order that has been submitted for processing with us, please contact our support team at\u00a0<a href=\"mailto:info@elite.rataserver.ca\">info@elite.rataserver.ca<\/a>. Once an order has shipped, changes cannot be made. If you provided us with an incorrect address and the order has already shipped, the customers bares all liability for lost packages.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are you able to ship to PO Boxes?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes we can have packages shipped to PO Boxes[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What countries do you ship too?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We only ship within the United States. Subscribe to our newsletter to keep informed about any changes to this policy in the future.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Is a signature required at the time of delivery?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You will be required to sign for any packages sent with a total value of $500 or more[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I measure my liquid research products that I purchased?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]All liquid research products come with a 1ml dropper which is part of the screw on cap of the bottle of all liquid research products.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are the best practices to store my research products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Most of our research Liquids should be stored at room temperature in away from sun or heat sources. RU-58841 should be stored in a refrigerator. All Research Peptides should be stored in a refrigerator once they are reconstituted.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the shelf life of my product?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]To maintain the highest quality of your research products, we recommend that you use them for research no longer than 2 years after you purchased them.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I receive customer support if I have other questions not on your FAQ page?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]For any inquiries not answered on this page, please don\u2019t hesitate to email us at\u00a0<a href=\"mailto:info@elite.rataserver.ca\">info@elite.rataserver.ca<\/a> or use our contact page <a href=\"https:\/\/elite.rataserver.ca\/contact\/\" target=\"_blank\" rel=\"noopener\">https:\/\/elite.rataserver.ca\/contact\/<\/a>[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;50&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;50&#8243; top_padding_phone=&#8221;40&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;shipping&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716372982318{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Storage &amp; Product Information<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_shadow&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;10px&#8221;][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I check the current status of my order?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Once your order is placed and payment is confirmed, you\u2019ll receive an email with a tracking number for your shipment. This email will be sent to the address you provided during checkout. Be sure to check your inbox, including spam and promotion folders, for this information. To monitor your order\u2019s progress, simply click the tracking link in the email. If you have any questions about our shipping policies, don\u2019t hesitate to contact us at\u00a0 <a class=\"PrimaryLink HighlightSol HighlightSol--core LinkBase\" href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noreferrer noopener\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Are you able to ship to PO Boxes?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes we can have packages shipped to PO Boxes[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Can I modify my order once placed?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you are wanting to make changes to a current order that has been submitted for processing with us, please contact our support team at <a class=\"PrimaryLink HighlightSol HighlightSol--core LinkBase\" href=\"mailto:info@elite.rataserver.ca\" target=\"_blank\" rel=\"noreferrer noopener\">info@elite.rataserver.ca<\/a>. Once an order has shipped, changes cannot be made. If you provided us with an incorrect address and the order has already shipped, the customers bares all liability for lost packages.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Does my product come with a measuring device?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Liquid SARMS come with an included 1ml dropper, which is equivalent to 1 ml of fluid when full. This dropper is provided to ensure accurate and contamination-free measurements. We recommend purchasing a scale with 0.001mg accuracy for use with powdered formulas.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What if my liquid SARMs freeze or crash out of suspension?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Because we don\u2019t use exotic solvents, sometimes this can happen even in proper storage conditions. Simply run the bottle under warm water and shake to disperse contents for accurate measurement.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How should I store your products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]SARMs should be stored at room temperature out of direct light. Do not refrigerate liquid SARMs. Peptides should be refrigerated after reconstitution.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the shelf life of my product?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]24 months from the date of purchase for liquid SARMs &amp; Peptides.[\/vc_column_text][\/toggle][toggle color=&#8221;Accent-Color&#8221; heading_tag=&#8221;h6&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What are your liquid SARMs suspended in?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]USP Grade Polyethylene Glycol 400[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;75&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; top_padding_tablet=&#8221;50&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;50&#8243; top_padding_phone=&#8221;40&#8243; constrain_group_5=&#8221;yes&#8221; bottom_padding_phone=&#8221;40&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;product&#8221; disable_element=&#8221;yes&#8221; color_overlay=&#8221;#f4f4f4&#8243; overlay_strength=&#8221;0.95&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1716373109097{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221;]\n<h2>Additional Questions<\/h2>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][vc_column_text css=&#8221;.vc_custom_1741432569010{margin-bottom: 10px !important;}&#8221; text_direction=&#8221;default&#8221; max_width=&#8221;700&#8243;]For any further questions, please consult a qualified medical expert, as the products sold are intended for research purposes only and not for human consumption. As well, feel free to contact us at <a href=\"mailto:info@elite.rataserver.ca\">info@elite.rataserver.ca<\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; 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